Service Cashier / Receptionist

Bakersfield, CA
The Service Cashier/Receptionist Position has a Pay Scale consisting of the following elements and ranges.  Wages include Base Hourly Compensation of between $15.50 and $16.50    

Position Purpose

The Receptionist is responsible for answering all incoming telephone calls into the dealership in a professional and timely manner and providing information requested or directs callers to proper party. Cashier assists all Parts and Service customers primarily taking payments.

 

Essential Duties and Responsibilities

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  • Answer incoming phone calls, directs caller to appropriate department or individual or takes a thorough message.
  • Greet all showroom guests promptly and determines the nature of their visit.
  • Directs guest to the correct department, notifies the appropriate person that a customer is waiting, and makes the proper introduction.
  • Communicates with callers and visitors in a professional, friendly, and efficient manner.
  • Enters data into computer system and runs necessary reports.
  • Takes payment in the form of cash, credit, and check to be applied to parts and service invoices.
  • Is responsible for closing procedures, reconciling payments to cashier reports. 
  • Assist Business Office with scanning and paperwork as needed.
  • Receives and logs in all incoming express mail packages and distributes to the proper party.
  • Safeguard customer and Dealer information per established policy.
  • Adhere to established dress code policy at all times.
  • Ensure appearance of the showroom and work area is always in pristine condition.
  • Adhere to work schedule and arrive at work before your scheduled start time and be at your work station productively engaged by the scheduled time.
  • Exemplifies organizational culture and holds others in department accountable for doing the same.
  • Other related duties as may be assigned.