| The Service Cashier/Receptionist Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $16.00 and $16.50 |
Position Purpose
The Receptionist is responsible for answering all incoming telephone calls into the dealership in a professional and timely manner and providing information requested or directs callers to proper party. Cashier assists all Parts and Service customers primarily taking payments.
Essential Duties and Responsibilities
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- Answer incoming phone calls, directs caller to appropriate department or individual or takes a thorough message.
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- Greet all showroom guests promptly and determines the nature of their visit.
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- Directs guest to the correct department, notifies the appropriate person that a customer is waiting, and makes the proper introduction.
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- Communicates with callers and visitors in a professional, friendly, and efficient manner.
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- Enters data into computer system and runs necessary reports.
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- Takes payment in the form of cash, credit, and check to be applied to parts and service invoices.
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- Is responsible for closing procedures, reconciling payments to cashier reports.
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- Assist Business Office with scanning and paperwork as needed.
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- Receives and logs in all incoming express mail packages and distributes to the proper party.
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- Safeguard customer and Dealer information per established policy.
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- Adhere to established dress code policy at all times.
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- Ensure appearance of the showroom and work area is always in pristine condition.
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- Adhere to work schedule and arrive at work before your scheduled start time and be at your work station productively engaged by the scheduled time.
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- Exemplifies organizational culture and holds others in department accountable for doing the same.
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- Other related duties as may be assigned.
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